Firefox Community Forum

Hello Firefox Support team,

This has been an issue sins ever when I use a direct link to either a YT Channel or a Twitch Channel the Sound 100% never works. The sound plays for 1 frame and then just goes missing. when I open the Twitch homepage link with a Bookmark the issue does not occur.

p.s this happen with every audio source that I open with a link from my Bookmark. Youtube, Twitter, Twitch, Netflix ... tis super annoying and removes the use of Bookmarks for me. Reloading the site does not fix it, I have to open a new tab for it to work but only when I dont use any Bookmarks. Removing and creating new Bookmarks also does not change anything.

I hope someone can help me.

I recently got a new PC, and all my information was erased from it. I thought it wouldn't be a problem, as I expected to get everything back by logging into my account. However, after trying to sync my account for hours and searching on Google and YouTube for solutions, none of my information has returned.

When I contacted the person I bought the PC from, he said he couldn't help because I had forgotten to do something, possibly related to a Firefox update. I'm devastated and was hoping someone here could help. Is there a moderator or administrator who could assist with account recovery?

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersion: 0x64 CrashTime: 1750858075 HeadlessMode: 0 InstallTime: 1750788070 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["MpDetours.dll","wsock32.dll","dbgcore.dll","ktmw32.dll","winmm.dll","version.dll","propsys.dll","DWrite.dll","uxtheme.dll","dbghelp.dll","windows.storage.dll","kernel.appcore.dll","ntmarta.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","WinTypes.dll","bcryptPrimitives.dll","wintrust.dll","shell32.dll","shlwapi.dll","user32.dll","rpcrt4.dll","SHCore.dll","ole32.dll","psapi.dll","kernel32.dll","advapi32.dll","imm32.dll","oleaut32.dll","msvcrt.dll","gdi32.dll","ws2_32.dll","combase.dll","sechost.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 820 StartupCrash: 1 StartupTime: 1750858075 SubmittedFrom: Client SystemMemoryUsePercentage: 79 Throttleable: 1 TotalPageFile: 65870069760 TotalPhysicalMemory: 34067255296 TotalVirtualMemory: 140737488224256 UptimeTS: 8.00534 Vendor: Mozilla Version: 140.0 This report also contains technical information about the state of the application when it crashed.

Hello to those of you reading this,

Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect element tab will open and close itself repeatedly for about 3-10 seconds, stop for a bit, and then start again. CPU usage by Firefox skyrockets whenever the glitch occurs.

I have tried Troubleshoot mode, I have tried a clean install, I have tried to refresh Firefox, all to no avail. This doesn't seem to have anything to do with a Firefox update, as the last update to my Firefox was well over a week prior to the start of this issue.

I am running several extensions: uMatrix uBlock DuckDuckGo Privacy Essentials DecentralEyes PrivacyBadger BetterTTV Facebook Container Firefox Multi-Account Containers TTV Ad-block Wikipedia Context Menu Search Redirect AMP to HTML

However, none of these seem to be the cause of this issue as it persists in Troubleshoot mode and after a Firefox Refresh.

The only reasonable lead I have regarding this issue is that the browser console spams the error messages as can be seen in the image attached to this post. A recurring element is "server0.conn0.watcher2.process16". I'm afraid I know only enough about coding to understand that this is probably the root of the issue, but am completely lost on how to fix it.

Another tidbit of information, whose relevance I doubt but am including nonetheless, is that I recently transferred my C:/ drive from an SSD to an NVMe. I'm wondering if perhaps the application is trying to call on a process stored on the other drive. I find this unlikely, as similarly to the point on the Firefox version this only started occurring a week or two after I transferred the drive over.

Any assistance on this matter would be greatly appreciated!

Is this perhaps because of the email i use for Mozilla login is different? Also Firefox is not my default browser on this windows PC, Microsoft Edge is, (although rarely used) when I do sign in with Edge the login proceeds normally. any suggestions? this is obviously not critical but I am seeking clarification.

Firefox quite often will remove, replace, add, or layer text as I use it. It has been doing this since I first downloaded it, and I haven't had it for long. (I will say that it isn't the first program I've seen do this. the only other program I've seen do this is Zotero.) I'm not doing anything weird with it, it just happens as I use it. Some of the screenshots I've submitted are of what I'm literally typing right now.

I've tried using troubleshoot mode, but it works just fine when I'm using troubleshoot mode, so I can't appropriately use that mode.

Certain colours have changed after an update to version 140.0. Most noticeable (and barely readable for me) is the unvisited textlink colour: it was light grey but is now suddenly light blue/cyan? See screenshot with Google Search as example. How can I change this back? The only place in FF settings for colours is under Contrast settings but that's unusable: it overrides settings of sites, altering their layout. Strangely enough there are no General settings to alter colours?

Greetings,

I'm having issues using Firefox as my primary browser ever since I was recently asked to setup passkey login at work. I'm on Windows 10. This is a virtual passkey that uses my work mobile device as the associated passkey device, which was setup using Microsoft Authenticator. When I attempt to login to my account using Firefox, I am prompted with the message pictured in the attached image (it wants me to insert a USB passkey). However, if I switch my default browser to Edge/Chrome and attempt the same thing, then I do not have this issue. Instead, it allows me to use my phone to snap a QR code and login that way.

Any idea how I can stop Firefox from forcefully asking for a hardware passkey?

Cheers,

I get this error code when I click this link: https://app.getresponse.com/click.html?x=a62b&co=zuZIy&lc=hxmU75&mc=Iu&s=Hb9xCO&u=qU&z=EF9yGAP&

This is for any link on 1Funny.com Newsletter

Using Windows 11 just reloaded on new hard drive (Solid State). Old hard drive took up smoking. This error does not happen on any other site and did not happen before.

Hi,

I started using the 'Vertical tabs' option to manage my tabs. I prefer it over the horizontal bar. However, I noticed that when going fullscreen (F11) the vertical tabs are not removed. This is different from horizontal tabs, which are removed from the UI when you press F11.

I think that's because vertical tabs are tied to the sidebar altogether. Is there an alternative to have the vertical tabs work the same as horizontal tabs?

Horizontal bar behaviour in fullscreen:

- The horizontal bar disappears when going fullscreen (F11) - The horizontal bar reappears when hovering the mouse over the top of the screen (which is great!)

Vertical bar behaviour in fullscreen:

- The vertical bar does not disappear and gets in the way of the fullscreen (F11) experience - Checking the setting "Expand sidebar on hover" does not replicate the behaviour of the horizontal bar reappearing upon hovering the mouse. Instead, the smaller version of the sidebar remains and it expands to it's full size when the mouse hovers over it - The only option is to remove the sidebar altogether, which means going back to horizontal tabs

a website I'm browsing contains a Google map which should show the location of all of its customers, but they won't show up when I try and look at it. I just get a map of the world without any customer location pins. How can I see the customers? (Using mac mini).

hey there, i am having problems turning off the automatic translation within the firefox browser. concerning watching videos, it is pretty annoying, but doing any kind of research at all becomes difficult, if the translations do not make sense or have obvious mistakes. i also personally prefer to keep my apps in english, although i am located in germany.

i tried turning it off with specific sites, i have tried to add exceptions, i have tried to make it translate english sites into english. all without any real progress, i just keep getting weird, german AI-sentences. my only assumption is that it might be related to anti-virus software or vpn-related aspects.

if anybody has thoughts or maybe even a solution, you are very welcome to share. i would really appreciate it and thank you!

export GDK_BACKEND=x11 MOZ_ENABLE_WAYLAND=0 MOZ_DISABLE_WAYLAND=1; /mnt/bootdrive/firefox3/firefox/firefox -P tx1p72s0.dev-edition-default XPCOMGlueLoad error for file /mnt/bootdrive/firefox3/firefox/libxul.so: /mnt/bootdrive/firefox3/firefox/libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM.

Has support for X11 been removed?

new addons do not appear in toolbar, >> dropdown, or Overflow area.

wife's computer. Updated firefox to 115.25.0esr and it lost her Profile so I went to about:profiles and figured out which one to make default. It found her history, bookmarks, addons BUT reverted to the previous 115.24.0esr. (another problem there - should I try to update it again?)

After adding some more addons, I see they are active in the Preferences, but icons do not appear anywhere.